
Hasn’t arrived in the mail
I am still waiting for a return phone call to answer some questions around the lack of communicating. The product, purchased correctly my end was not addressed correctly and ended up in Tasmania before arriving in Brisbane and being returned to your store due to incorrect address. I am so disappointed that I have received no response. I would like my money refunded as I search another brand with more credibility.
allira organics
Dear Kerri-Anne, Thank you for your patience and persistence in reaching out to us about your order. I appreciate you taking the time to highlight the shipping issues you experienced. I'm pleased to confirm that your full refund, including shipping costs, has been processed. We're genuinely sorry for the inconvenience caused and are committed to learning from this experience to improve our service. The Allira Team

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